Bridgnorth and Highley Medical Practice

Non-urgent advice: Please see below for an update on Appointments and Online Consultation Services from our Senior Partner, Dr. Magill:

At Bridgnorth Medical Practice, we’re committed to making it as easy as possible for you to access our services.

You can book online consultations directly through the NHS App. We also provide an online consultation service for non-urgent requests.

Online consultations can be submitted at any time. Requests received during practice opening hours are reviewed the same working day, and you will be informed that day how your query will be managed (for example, advice, prescription issue, or an appointment if needed).

This service is intended for non-urgent matters, such as medication queries, fit notes, ongoing condition advice, or administrative requests.

If you have an urgent medical problem, please contact the surgery directly or seek urgent medical help via NHS 111 or 999 in an emergency.

Our Commitment to You:
We are currently offering more appointments than ever before, but we understand that demand remains very high.
By continuing to expand our online services, we hope to make it quicker and easier for you to get in touch and manage your care without always needing to call the practice.
 
Our appointment systems and patient records are closely monitored by Shropshire, Telford and Wrekin NHS Services, NHS England, and the CQC to ensure we continue to meet all quality and safety standards.
We are constantly reviewing and improving the way we work so that we can provide the best possible care and access for all our patients.
We truly appreciate your patience and understanding as we balance the growing demand for appointments with the resources available to us.
Appointments

Information on appointments available here

Administration

If you need help with a non-urgent medical or admin request you can contact us online

Medication

How to order and more information on repeat prescriptions and medications

Test Results

More information on Test Results here

Opening Times

Bridgnorth and Highley (Branch Site) Medical Practice Opening Times

NHS App

More information on Online Access to Book, Cancel, Order Medication and View Medical Record here

Non-urgent advice: Register with the practice

We are using a new online service called Register with a GP surgery that makes it easy to register with this GP surgery.

Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

paper form is still available if you need one.

NHS Friends and Family

View results here

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Non-urgent advice: Pharmacy First

Pharmacy First offers diagnosis and management for many common conditions and illnesses - please use this link to see if you can receive help and advice sooner

Non-urgent advice: Think which service

If you need support or medical assistance, our local health and care professionals are ready and waiting to provide you with the right help, at the right time, in the right place. All you need to know is which service best suits your needs.

Remember, 999 and A&E are for emergency, life-threatening illnesses only.

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk)

Non-urgent advice: You and your general practice

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).

 

Non-urgent advice: Your Guide to General Practice: How to Access Care, Support & Options

🗣️ Have your say!

We’re seeking feedback from patients in Shropshire, Telford & Wrekin about your experience with Prescription Ordering Direct (POD). Your views will help shape how prescriptions are ordered in the future.

👉 Please complete this quick survey

📄 If you prefer paper, we’ll also have printed copies available at reception for you to fill in.

Non-urgent advice: Suggestions

Have your say about our procedures at the Practice

Suggestions & Complaints

Page last reviewed: 30 January 2026
Page created: 08 November 2021