Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please email bridgnorth.medicalpractice@nhs.net or complete our feedback form online. Alternatively, you can speak with a member of our reception team. 

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please email bridgnorth.medicalpractice@nhs.net, complete our online form, or speak to a member of the reception team. Please see the link below to view our complaints leaflet.