News

New Phone System

On Tuesday 16th November, the Practice will be moving to a new telephone system. We, and our new telephone provider, will endeavour to keep disruption to our phone service to a minimum. We apologise in advance for any temporary, unforseen, disruption and thank you for your patience as we get used to the new system and ensure that it is working at its best for both our staff and patients.

1st September 2021 - Global blood bottle shortage

Online booking service for blood tests to be paused because of global blood bottle shortage

Patients in Shropshire, Telford and Wrekin are being advised that the online booking service for blood tests is temporarily unavailable.

NHS England (NHSE) has requested all providers take action to reduce the use of blood bottles because of a global shortage.

The online booking service is operated by The Shrewsbury and Telford Hospital NHS Trust (SaTH).

Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled. 

Any patients affected by the decision will be contacted and informed of the action required.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

Further information will be posted on the Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG), SaTH, and Shropshire, Telford & Wrekin Integrated Care System (ICS) websites as it becomes available.

Claire Parker, Director of Partnerships at NHS Shropshire, Telford and Wrekin CCG, said: “We appreciate how frustrating this is for patients, but the global shortage of blood bottles has meant that there is no option but to preserve our supplies of the bottles for urgent and emergency care.

“We thank you all in advance for your understanding during this unprecedented situation and we aim to keep patients updated on the situation.”

Opting out of sharing NHS data - updated 27th July 2021

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2021 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

How to opt out of sharing NHS data

If you wish to opt out of sharing NHS data, please be advised that following NHS Digital guidance we are only able to process Type 1 opt out requests.

Type 2 requests have to be actioned by NHS Digital.

If you wish to amend your opt out options, please refer to the following website or phone number: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

NHS Digital Contact Centre phone number: 0300 303 5678 – Monday to Friday, 9am to 5pm (excluding bank holidays).

You can also refer to the 'Your Data Matters to the NHS' section of our website (please see link at the bottom of the page) where you will find a Type 1 Opt-out request form.

Thank you