At Bridgnorth Medical Practice we are delighted to have a patient group providing us with an insight to the views, thoughts and ideas of our patients.
Our Group is called Bridgnorth Patient Participation Group (PPG) and was established during 2001. During this time the Group have supported the Practice in a variety of ways, including suggestions for service improvements, feedback from patients, discussions involving our new premises. As a Practice we have actively attended the meetings and provided information on the activities within the Practice and discussed how these may impact on the patient population.
Bridgnorth PPG currently meets every 6 weeks. The group used to meet monthly but, with agreement, it was decided to change this to accommodate the increasing volume of meeting attendance by various members of the group for Shropshire PCT wide activities which needed patient representation. The Group requests discussion topics to be covered by either Practice Manager or GP from the Practice. Members of the group have been involved as lay assessors in the Quality and Outcomes Framework (QoF) visits. When the Practice embarked on the journey for a new medical centre the patient group was actively involved. Other involvement includes: promotion of vaccination programme, PCT services and information clarification.
You may contact Cecilia Walden (Chair), Mrs Suzanne Lawler (Secretary) or Sandra Sutton (Practice Manager) in the following ways:
• Practice e-mail address – firstname.lastname@example.org
• Practice telephone – 01746 767121
• In person – call in to the Practice and leave a message with the Receptionist
Improving Practice Questionnaire